Frequently asked questions

FAQ

How often should I use this?

For best results, use the Soraé Clear Pulse 1–2 times per week. Overuse may cause irritation, especially on sensitive skin.

Is it safe for sensitive skin?

Yes. The device has multiple suction levels so you can adjust based on your skin type. We recommend starting on the lowest setting and doing a patch test first.

Does it hurt or leave marks?

When used properly, it should not hurt. Slight redness after use is normal and typically fades within 10–15 minutes. Avoid leaving the device on one area for too long.

How long does it take to see results?

Many customers notice clearer, smoother skin after just a few uses. For deeper congestion, consistent weekly use over 2–4 weeks delivers the best results.

Is it waterproof?

The device is not fully waterproof, so avoid submerging it. However, the tip and filter can be safely rinsed for cleaning.

How do I charge it?

It includes a USB charging cable. One full charge lasts multiple sessions, depending on use and suction level.